What to do when you are back to the vehicle but the CarPlay does not connect automatically?Kindly note that the Smart Box‘s Bluetooth will be turned off automatically if it is not running for a short while. If you are having this problem, please follow the below steps to solve this problem:1.

A customer(Mercedes Benz C Class 2015-2018, Head Unit: NTG5.0, W205) encountered such a problem that the dash lights flickers on and off for about 10 seconds together with warning of malfunction on power steering collision control after installed the CarPlay Smart Box.

After your smartphone is connected to the CarPlay Smart Box, but there is no sound. How to solve this problem?

When you encounter this kind of problem, please don't worry.There are 3 main reasons for this problem, please follow the steps below to solve:

Wired connection is more stable for Android auto.  The wireless connection steps are as follows: Open Android a...

1. Main Menu - Press Car Brand Icon 2. Language - 11 Different Languages For Option. 3. Information - CarPlay S...

1. Switch to CarPlay Smart Box System Main menu. 2. Plug USB flash to CarPlay Smart Box Kit USB Cable. 3.The USB ...

1. Go to setup, and select "Smart phone". 2. Select "Android device". 3. Select "Auto Link". 4. Connect Type-C c...

1. Download Android Auto App at your Android smart phone. 2. Go to Setup, select "Smart phone". 3.Select "Android...

All jobs done. Enjoying...