When you encounter this kind of problem, please don't worry.
There are 3 main reasons for this problem, please follow the steps below to solve:
1. Something wrong with the dip switch setting, kindly check the instruction diagram and make sure the setting is correct;
2. LVDS-IN & LVDS-OUT cables are wrongly connected, kindly switch these two cables connection;
3. System Glitch:
- Reboot the system, connect the CarPlay to the phone, and enter the CarPlay system directly. >> Enter Setup.

- Open Setting >> TV >> OFF


- Open Setting >> DVR >> OFF


- Open Setting >> DVD >> OFF


1 thought on “Black Screen Problem in the Carplay Smart Box System”
Dionne crawford
Just bought Smart box and installed in my Hyundai Kona but it does not work, is there any help you can give before I return it?