Motorcycle Support Center

Updates

Stay up-to-date with the latest firmware, manuals, and feature improvements for your Aoocci dash cam.
Product Upgrade Video Guide

For a step-by-step guide on how to upgrade your Aoocci product, watch the video below:

U6 & U7 Firmware Update
    • Step 1: Connect your device to a working Wi-Fi network.
    • Step 2: Go to System Settings and check the version. The update will start automatically if a new one is available.
    • Need Help? If you encounter any issues, please contact us at: support@aoocci.com
    C3 Pro Firmware Update
    1. Burning Software
    2. Burning Files 1029

    Changelog:

    For iPhone users who have upgraded to iOS 26, connectivity issues have been optimized.

    Firmware Upgrade Instructions

    1. Extract the files from the compressed package.

    2. Run the executable file: Launch PhoenixCard.exe.

    3. Connect the hardware:

    • Insert the card reader into your computer
    • Connect a MicroSD card to the reader

    4. Software interface:
    The PhoenixCard interface will appear as shown below:
    (Insert screenshot/image of the interface here)

    5. Select firmware:
    In the pop-up dialog box, choose the firmware file to upgrade.\

    6. Burn mode configuration:

    • Select "Card Mass Production" mode
    • Click "Burn" to begin the process

    7. Complete the upgrade:

    • Insert the card into your device
    • Power on to initiate automatic upgrade (progress bar will display)
    • After completion:
      • Power off the device
      • Remove the card
      • Power on again to boot normally

    C3 Plus Firmware Update
    1. Burning Software 
    2. Burning Files 1119

    Firmware Upgrade Instructions

    1. Extract the files from the compressed package.

    2. Run the executable file: Launch PhoenixCard.exe.

    3. Connect the hardware:

    • Insert the card reader into your computer
    • Connect a MicroSD card to the reader

    4. Software interface:
    The PhoenixCard interface will appear as shown below:
    (Insert screenshot/image of the interface here)

    5. Select firmware:
    In the pop-up dialog box, choose the firmware file to upgrade.\

    6. Burn mode configuration:

    • Select "Card Mass Production" mode
    • Click "Burn" to begin the process

    7. Complete the upgrade:

    • Insert the card into your device
    • Power on to initiate automatic upgrade (progress bar will display)
    • After completion:
      • Power off the device
      • Remove the card
      • Power on again to boot normally
    C7 Firmware Update

    Download & Instructions

    1. Burning Software
    2. Burning Files 1016

    Firmware Upgrade Instructions

    1. Extract the files from the compressed package.

    2. Run the executable file: Launch PhoenixCard.exe.

    3. Connect the hardware:

    • Insert the card reader into your computer
    • Connect a MicroSD card to the reader

    4. Software interface:
    The PhoenixCard interface will appear as shown below:
    (Insert screenshot/image of the interface here)

    5. Select firmware:
    In the pop-up dialog box, choose the firmware file to upgrade.\

    6. Burn mode configuration:

    • Select "Card Mass Production" mode
    • Click "Burn" to begin the process

    7. Complete the upgrade:

    • Insert the card into your device
    • Power on to initiate automatic upgrade (progress bar will display)
    • After completion:
      • Power off the device
      • Remove the card
      • Power on again to boot normally

    BX Firmware Update

    Warning: After the upgrade is completed, the device will automatically power on in about 1 minute. Do not restart the device during this process, as it may cause a failed update and result in a black screen.

    Before You Begin

    • Check your current firmware version.
    • The latest version is v0.0.9 (released July 2025).

    For devices purchased BEFORE July 4, 2025 (running v2.0.1).

    • You must first upgrade to v0.0.5 via MicroSD card → [Download v0.0.5].
    • After installing v0.0.5, subsequent upgrades can be done via OTA.

    For devices purchased AFTER July 4, 2025

    • Direct OTA upgrade is supported (no MicroSD step required).

    📄 Download Upgrade File v0.1.5 (2025-10-21)

    Changelog:

    • Optimized certain known issues.
    • Modified the sign judgment for GPS track latitude and longitude parameters in Motonavi.
    • Added support for 5.5-hour time zone settings.
    • Added shutdown countdown and TF card abnormality prompts.
    • Added lens not inserted prompt.
    • Disabled collision detection.
    • Replaced with a new version of the boot logo.

    MicroSD Card Upgrade Procedure

    1. Insert the MicroSD card into the target device and format it, or format it using a computer.
      Format TF Card
    2. Extract the upgrade files and copy all contents from the folder to the newly formatted MicroSD card.
      Copy Files to TF Card
    3. Power off the target device, insert the MicroSD card containing the upgrade files, then power it on. Wait for the upgrade to complete. The device will automatically reboot once finished.

    OTA Upgrade Procedure

    Tip: To use OTA updates, the version must be at least V0.0.5.

    1. Ensure the target device has a TF card inserted and that a smartphone with mobile data (and the Motonavi app installed) is available. (Register an account if needed.)
    2. Open the Motonavi app on the smartphone, tap the OTA option on the main interface, and proceed with the OTA upgrade. The app will transfer the upgrade package to the device.
    3. Once the upload is complete, the device will display an upgrade prompt. Confirm the upgrade and wait for it to finish. Do not operate the device during the upgrade process.
    C6 Pro Firmware Update
    1. Burning Software
    2. Burning Tutorial
    3. Burning Files:
      • Burning Files (20251121)
      • Burning Files (2025.05) - Applies to C6 & C6 Pro devices from production batches October 2024 through March 2025.

    Changelog (2025.10.29):

    • Enhanced the Italian language support by correcting grammatical inaccuracies.
    • The date display format has been updated to Day-Month-Year.
    • Addressed a connectivity issue affecting iPhone devices updated to iOS 26.

    Warning:

    1. Do not power off the device during the upgrade process.
    2. C6 firmware upgrades are only supported via Windows-based computers.
    3. If you wish to keep your custom boot screen, do not perform the update.
    BM6 Firmware Update

    Burning Software & Files:

    1. Burning Software 
    2. Burning Files BM6 v2.0 (1030)

    Changelog (V2.0):

    • Updated home screen UI by removing the border frame
    • Improved German language translations
    • Optimized various known issues
    • Modified tire pressure warning values to allow separate settings for front and rear wheels

    Firmware Upgrade Instructions

    1. Extract the files from the compressed package.

    2. Run the executable file: Launch PhoenixCard.exe.

    3. Connect the hardware:

    • Insert the card reader into your computer
    • Connect a MicroSD card to the reader

    4. Software interface:
    The PhoenixCard interface will appear as shown below:
    (Insert screenshot/image of the interface here)

    5. Select firmware:
    In the pop-up dialog box, choose the firmware file to upgrade.\

    6. Burn mode configuration:

    • Select "Card Mass Production" mode
    • Click "Burn" to begin the process

    7. Complete the upgrade:

    • Insert the card into your device
    • Power on to initiate automatic upgrade (progress bar will display)
    • After completion:
      • Power off the device
      • Remove the card
      • Power on again to boot normally
    BM7 Firmware Update

    Important Note:

    • The V2.0 firmware is only compatible with devices already running V2.0 firmware.
    • Do not update V1.0 devices to V2.0, as this will disable touch functionality.
    • Before proceeding, please verify your current firmware version:
      • If your device runs V1.0, no upgrade is needed.
      • If your device runs V2.0 or later, you may proceed with the upgrade.

    Burning Software & Files:

    1. Burning Software 
    2. Burning Files BM7 V2.0 (1120)
    3. Burning Files BM7 V1.0 (0829)

    Firmware Upgrade Instructions

    1. Extract the files from the compressed package.

    2. Run the executable file: Launch PhoenixCard.exe.

    3. Connect the hardware:

    • Insert the card reader into your computer
    • Connect a MicroSD card to the reader

    4. Software interface:
    The PhoenixCard interface will appear as shown below:
    (Insert screenshot/image of the interface here)

    5. Select firmware:
    In the pop-up dialog box, choose the firmware file to upgrade.\

    6. Burn mode configuration:

    • Select "Card Mass Production" mode
    • Click "Burn" to begin the process

    7. Complete the upgrade:

    • Insert the card into your device
    • Power on to initiate automatic upgrade (progress bar will display)
    • After completion:
      • Power off the device
      • Remove the card
      • Power on again to boot normally

    Manuals

    Download Aoocci motorcycle dash cam manuals and setup guides for every model.
    R1 2K Dual Dash Camera

    R1

    Manual
    C3 Plus Dash Cam

    C3 Plus

    Manual
    C3 Pro Dash Cam

    C3 Pro

    Manual
    C5 Pro Dash Cam

    C5 Pro

    Manual
    C6 Pro Dash Cam

    C6 Pro

    Manual
    C7 Dash Cam

    C7

    Manual
    C9 Dash Cam

    C9 Pro Max

    Manual
    BX Dash Cam

    BX

    Manual
    BM6 BM7 BMW Dash Cam

    BM6 & BM7

    Manual
    U6 U7 Dash Cam

    U6 & U7

    Manual
    BM5.5 Dash Cam

    BM5.5

    Manual

    F.A.Q.

    Find answers to common questions about your Aoocci motorcycle dash cam quickly and easily.
    How to connect ACC cable correctly?

    The positive and negative terminals of step-down cable are connected to the positive and negative terminals of the motorcycle's power supply, and the ACC cable is connected to the motorcycle's ignition wire.

    How to view the recorded videos on your phone?

    In the settings, the last icon has a QR code that you can scan to download the app. Once installed, you can use the app to view the recorded videos and save them onto your phone.

    How do I replace the wireless controller battery?

    Tear off a layer of stickers on the back of the remote control, and the screws will leak out, and you can replace the battery with a new battery by removing the screws in one circle.

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    4 thoughts on “Motorcycle Support Center

    t4s-avatar
    Roy nelson

    Hi my wife has just bought me the c6 pro , however I haven’t been able to fit the monitor to my motorcycle as the mount that came in the package is to small for the handle bars of my motorcycle do you supply bigger handle bar mounts, thank you .

    Regards
    Roy

    November 5, 2024 at 15:00pm
    t4s-avatar
    Bob Washko

    On the Motorcycle Dashcam, can I change the panel speed unit from KPH to MPH?

    If so who can I do that?

    Thank You,
    Bob

    November 5, 2024 at 15:00pm
    t4s-avatar
    Steve

    Hello,

    I purchased a Aoocci C601 Motorcycle 6" GPS Dash Cam 1080P CarPlay/AA and I’m having a problem using an installed navigation app called DMD2.

    When initially installed I can use the app OK, however when I try to reopen the app from the app page I only see a blank screen.

    Can you please try to install the DMD2 on your device and test that you can close and reopen it:
    https://play.google.com/store/apps/details?id=com.thorkracing.dmd2launcher

    November 5, 2024 at 15:00pm
    t4s-avatar
    H BENNETT

    I cant PAIR the BT Remote. How do I Open the REMOTE to change the battery?

    November 4, 2024 at 15:51pm

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