Help - Motorcycle Dash Cam

Click to view the product user manual: C7 User Maunal

Firmware Upgrade Instructions

1. Extract the files from the compressed package.

2. Run the executable file: Launch PhoenixCard.exe.

3. Connect the hardware:

• Insert the card reader into your computer
• Connect a MicroSD card to the reader

4. Software interface:
The PhoenixCard interface will appear as shown below:
(Insert screenshot/image of the interface here)

5. Select firmware:
In the pop-up dialog box, choose the firmware file to upgrade.\

6. Burn mode configuration:

• Select "Card Mass Production" mode
• Click "Burn" to begin the process

7. Complete the upgrade:

• Insert the card into your device
• Power on to initiate automatic upgrade (progress bar will display)
• After completion:
  • Power off the device
  • Remove the card
  • Power on again to boot normally

Click to view the product user manual: BX User Maunal

Before You Begin

• Check your current firmware version.
• The latest version is v0.0.9 (released July 2025).

For devices purchased BEFORE July 4, 2025 (running v2.0.1).

• You must first upgrade to v0.0.5 via MicroSD card → [Download v0.0.5].
• After installing v0.0.5, subsequent upgrades can be done via OTA.

For devices purchased AFTER July 4, 2025

• Direct OTA upgrade is supported (no MicroSD step required).

📄 Download Upgrade File v0.0.5 (2025-07-03)

MicroSD Card Upgrade Procedure

1. Insert the MicroSD card into the target device and format it, or format it using a computer.
   
2. Extract the upgrade files and copy all contents from the folder to the newly formatted MicroSD card.
   
3. Power off the target device, insert the MicroSD card containing the upgrade files, then power it on. Wait for the upgrade to complete. The device will automatically reboot once finished.

OTA Upgrade Procedure

Tip: To use OTA updates, the version must be at least V0.0.5.

1. Ensure the target device has a TF card inserted and that a smartphone with mobile data (and the Motonavi app installed) is available. (Register an account if needed.)
2. Open the Motonavi app on the smartphone, tap the OTA option on the main interface, and proceed with the OTA upgrade. The app will transfer the upgrade package to the device.
3. Once the upload is complete, the device will display an upgrade prompt. Confirm the upgrade and wait for it to finish. Do not operate the device during the upgrade process.

Click to view the product user manual: BM6/BM7 User Maunal

Click to view the product user manual: BX User Maunal

Before You Begin

• Check your current firmware version.
• The latest version is v0.0.9 (released July 2025).

For devices purchased BEFORE July 4, 2025 (running v2.0.1).

• You must first upgrade to v0.0.5 via MicroSD card → [Download v0.0.5].
• After installing v0.0.5, subsequent upgrades can be done via OTA.

For devices purchased AFTER July 4, 2025

• Direct OTA upgrade is supported (no MicroSD step required).

📄 Download Upgrade File v0.0.5 (2025-07-03)

MicroSD Card Upgrade Procedure

1. Insert the MicroSD card into the target device and format it, or format it using a computer.
   
2. Extract the upgrade files and copy all contents from the folder to the newly formatted MicroSD card.
   
3. Power off the target device, insert the MicroSD card containing the upgrade files, then power it on. Wait for the upgrade to complete. The device will automatically reboot once finished.

OTA Upgrade Procedure

Tip: To use OTA updates, the version must be at least V0.0.5.

1. Ensure the target device has a TF card inserted and that a smartphone with mobile data (and the Motonavi app installed) is available. (Register an account if needed.)
2. Open the Motonavi app on the smartphone, tap the OTA option on the main interface, and proceed with the OTA upgrade. The app will transfer the upgrade package to the device.
3. Once the upload is complete, the device will display an upgrade prompt. Confirm the upgrade and wait for it to finish. Do not operate the device during the upgrade process.

Click to view the product user manual: C9 User Maunal

Click to view the product user manual: C3 Plus User Maunal

Click to view the product user manual: C3 User Maunal

Click to view the product user manual: C5 User Maunal (2025.06)

Update Content: Support for speed display in MPH has been added, and other have been optimized. If your device already includs these features, upgrading is not recommended.

Applicable Models: (2024.10-2025.03) Customers who purchased the device.

Burning Files (2025.05)

Burning Software (2025.04)

Burning Tutorial (2025.04)

Warning:

1. Upgrade is not necessary unless required. Do not power off the device during upgrade process.
2. C6 firmware upgrades are only supported via Windows-based computers.

Click to view the product user manual: C6 User Maunal (PDF, 2025.06) 

Click to view the product user manual: BM5.5 User Maunal (HTML) 

The positive and negative terminals of step-down cable are connected to the positive and negative terminals of the motorcycle's power supply, and the ACC cable is connected to the motorcycle's ignition wire.

In the settings, the last icon has a QR code that you can scan to download the app. Once installed, you can use the app to view the recorded videos and save them onto your phone.

Tear off a layer of stickers on the back of the remote control, and the screws will leak out, and you can replace the battery with a new battery by removing the screws in one circle.

5*25mm hex key (length 25mm, across flats 5mm)