Shipping Policy

Processing Time

  • Before the shipping, please allow us 1-2 working days for processing your order. (Public Holidays/Weekends excluded)
  • Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). 

Shipping Notification

  • You will receive the first email notification of the shipping details once the parcel has been shipped.
  • The tracking number will be sent out to your email 1-2 working days after you received the first notification email.

Shipping Time & Tax

  • We offer free shipping worldwide, and typically, there is no need to pay additional taxes or fees.
  • Shipping usually takes 1-2 weeks, and the specific shipping times to each country are as follows:
Location Delivery Time (estimated)
India 7-16 days
United States 7-12 days
Italy 5-12 days
Germany 7-14 days
France 5-12 days
Spain 7-14 days
Portugal 7-14 days
Ireland 7-14 days
Greece 7-14 days
Denmark 7-14 days
Canada 7-14 days
Australia 7-14 days
  • We usually deliver the items to the destination through the local post office (Such as USPS, Canada Post and Asendia).

Tracking

  • We recommend that you register an account on our website to keep track of your order.
  • Parcel Tracking Site: https://www.17track.net/en(It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)
  • If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
    • We are not responsible for the incorrect address entered by you as the customer.
    • A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 15% of the total charge per item.

If you have any questions, please CONTACT US.